Information As of January 4, 2022, the Library is open with restrictions in place. For more information visit the services and operations updates page.

Home delivery service

The Home Delivery service is free and is available for books in the general collection and for those at the Annex. This service is offered to faculty, students, post-doctoral fellows, affiliated researchers, staff, and alumni.

  • Delivery available in Canada only (but outside the Ottawa/Gatineau region)*
  • Requests will be processed, when possible, within 2 working days.
  • Materials will be prepared to be mailed to your address and checked out to your library account. Unfortunately, we cannot estimate delivery dates or times.
  • Items can be shipped within Canada and all items are shipped using Canada Post.
  • Return borrowed items using the enclosed postage-paid label. Only one return label will be provided, please take care not to lose it.

* This service is also available to those who have an illness or disability, living within the Ottawa-Gatineau region.


How to request an item

  1. Sign in to Omni
    Login to your account.

    Click Sign In to enter your account.


  2. Perform your search
  3. Open the record for the item you wish to borrow and select “Home Delivery”
    Click on Home delivery

    Click on Home Delivery to have the document sent directly to you.


  4. Follow the instructions and complete the Home Delivery form


If you have any questions or problems with your request, please contact or 1-877-868-8292 ext. 5213.


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