Library Services - COVID Update

Health and Safety Measures

Access to the Library is currently limited to the uOttawa community, including students, professors, staff, researchers and alumni. Members of the public (including Smart Library Card holders) are not allowed in the Library for the time being. You must present your uOttawa student card or employee card to access Library spaces.

As part of our commitment to ensuring health and safety at the Library, the following measures are in place:

  • You must ensure they comply with the University’s mandatory COVID-19 vaccination requirement.
  • You must complete the COVID-19 daily assessment questionnaire.
  • You must wear a mask or face covering that securely covers the nose, mouth and chin while in common spaces.
  • Only covered drinks are permitted in the library, no food. Please keep your mask on between sips. 
  • Accessing and leaving the pick-up area is one-way only; only one person at a time is allowed inside the pick-up area.
  • Floor markings, Public Health signage and traffic flow signs are posted.

Hours and Locations

InformationThe Morisset Library and the Health Sciences Library open on Monday, August 30th. The Brian Dickson Law Library opens on September 7th. (Access to the Law Library is limited to law students and faculty.) For information about services offered at these locations, see: Access to the Library’s Physical Collections and Changes to On-Campus Library Services

Hours

Morisset Library - Building

  • Monday to Friday 8:00 a.m. – Midnight
  • Saturday & Sunday 10:00 a.m. - Midnight

Exception: 

Service desk

  • Monday to Thursday 8:00 a.m. - 10:30 p.m.
  • Friday 8:00 a.m. - 7:30 p.m.
  • Saturday & Sunday - 10:00 a.m. - 6:30 p.m.

Exception: 


Health Sciences Library - Building

  • Monday - Thursday 8:00 a.m. – 10:30 p.m.
  • Friday 8:00 a.m. – 8:00 p.m.
  • Saturday & Sunday 9:00 a.m. – 7:00 p.m.

Exception: 

  • Saturday, November 27, 2021: closed
  • Wednesday, December 22, 2021: 8:00 a.m. - 5:00 p.m.

Service desk

  • The services desk closes 15 minutes prior to the library

Exception: 


Brian Dickson Law Library - Building

  • Monday - Thursday 8:00 a.m. – 11:00 p.m.
  • Friday 8:00 a.m. – 8:00 p.m.
  • Saturday & Sunday 10:00 a.m. – 8:00 p.m.

Exception: 

Service desk

  • The services desk closes 15 minutes prior to the library

Exception: 

Other Library locations are currently closed.

Access to the Library’s Physical Collections

As of August 30, the stacks will be open for browsing at the Morisset and Health Sciences Libraries. Law students and faculty will be able to access the stacks at the Brian Dickson Law Library starting September 7. No time to browse? No problem. Contactless pickup is still available for print books. Printing and photocopying services are also available.

Contactless Pickup

Items from our collection are available for contactless pickup at the following locations: Morisset Library (MRT), the Health Sciences Library (RGN), and the Faculty of Education Resource Centre (FERC). This service is available to faculty, graduate & undergraduate students, post-doctoral fellows, affiliated researchers, staff and alumni only.
 

Instructions:

  1. Place a request for print books in Omni. You must be logged into your Omni account to see the request option.
    • You will be required to specify a pickup location.
  2. Library staff will retrieve the item and place it in a self-serve pickup location.
  3. You will receive an automated email notification with information about the pickup process when your item is ready.
    • When you arrive at the library, follow directions to the pickup area.
    • Books are shelved alphabetically using the first letter of your last name and your full student or employee number.
  4. Check out your item at the self-checkout kiosk.

* To use the self-checkout, you will need a personal identification number (PIN) number. Get one before your visit to the Library by emailing bibliolibrary@uottawa.ca or get one in person by visiting the Service Desk.

 

Exceptions:
  • Saint Paul University is excluded from the Library’s contactless pickup service. However, requests to borrow items may still be sent directly to Saint Paul University’s Jean-Léon Allie Library and Archives.
 
Contactless pickup hours as of September 7:
  • Morisset Library (MRT)
    • Monday to Friday: 8:00 a.m. - Midnight
    • Saturday & Sunday: 10:00 a.m. - Midnight
  • Brian Dickson Law Library (FTX)
    • Items from the FTX collection are available for pick up at MRT.
  • Health Sciences Library (RGN)
    • Monday to Thursday: 8:00 a.m. - 10:30 p.m.
    • Friday: 8:00 a.m. - 8:00 p.m.
    • Saturday & Sunday: 9:00 a.m. – 7:00 p.m.
  • Faculty of Education Resource Centre (LMX)


Please note that items not picked up after 5 business days will be returned to the collection.

Scan-on-Demand

Where only a single chapter of a book, an article from a journal, or microform material is required, we provide a “scan-on-demand” service. Please note that scanned materials are subject to fair dealing guidelines and that this service is available to faculty, graduate & undergraduate students, post-doctoral fellows, affiliated researchers, staff, and alumni only.

We will contact you by email once materials have been processed.

Instructions:
  1. Find the item you need in Omni.
  2. Click on the link to the Scan-on-Demand form and complete it.
  3. Library staff will retrieve the item, use a digital scanner to create a PDF file of the required section, and email it directly to your uOttawa email address.

For course reserves scanning requests, please contact ares@uOttawa.ca.

For materials located in the Archives and Special Collections unit, please contact arcs@uOttawa.ca.

Home Delivery Service

Those who live in Canada but outside the Ottawa/Gatineau region, can take advantage of our free home delivery service. When you place a request for a book in Omni and choose the “Home Delivery” option, the item is checked out to your library account and mailed to your address via Canada Post. This service is available to students, faculty, post-doctoral fellows, affiliated researchers, staff and alumni.

Find more information on home delivery service.

Returns and Renewals
Standard loan policies in effect
Information Library users are encouraged to check their account and ensure their items are either renewed or returned. On July 5, standard loan policies once again came into effect. See below for more information about Library fees and fines. To renew your item, log in to My Account.

Library fines incurred before July 5 have been waived. If fines incurred before July 5 have not been removed from your account, please contact bibliolibrary@uOttawa.ca

You may return most borrowed books to drop boxes at the following locations:

  • Morisset (MRT) Library: on the terrace outside the main entrance
  • Lamoureux (LMX) Hall: outside room 203 on the second floor (Faculty of Education Resource Centre)
  • Roger Guindon (RGN) Hall: outside room 1020 (Health Sciences Library).
  • Desmarais Hall (DMS), Colonel By Hall (CBY) and the Social Sciences Building (FSS).

When libraries are open, you may also return material at the service desk.

Exception: Journals and non-book items (DVDs, maps, etc.) must be returned directly to the libraries where they were borrowed.

Please note that it may take up to 24 hours before returned items are removed from your account.

Many books and materials can be renewed online, though certain exceptions apply. If you are having issues renewing your items, please contact bibliolibrary@uOttawa.ca.

If you have questions about borrowing, fines, renewals, etc., please contact bibliolibrary@uOttawa.ca.

Course Reserves

The Library continues to offer only digital course reserves this fall to meet the needs of students taking in-person courses and those choosing to only study online. Print reserve items are only available for scan on demand (subject to fair dealing guidelines). Alternatively, you can request the item from another library, should it be available. In combination with our scan-on-demand service, our digital reserve team can help instructors assemble digital course packs of licensed Library materials.

More information about ebooks and electronic textbooks, including the Library’s statement on purchasing eTexbooks is available here.


Students:

Professors:
  • The Library can help find digital/online alternatives for physical course reserves, including buying electronic versions if available. Please email ares@uOttawa.ca.
  • To request additional digital reserve material for courses, email your reading list to ares@uOttawa.ca. Please provide full bibliographic citations. Once processed, you can integrate your list of readings into Virtual Campus.
  • Other options available include using virtual campus, textbooks, and digital course packs. If you’d like to learn more about alternative methods of obtaining and delivering course materials to students this fall, you can find an overview here.

See: Course Reserve Service for Professors for details.

Changes to On-Campus Library Services

Study Spaces

Individual study spaces

The Morisset Library, the Health Sciences Library and the 2nd and 5th floors of the Learning Crossroads are open with reduced capacity. Study spaces and computers are available on a first-come, first-served basis to uOttawa students, professors and staff. Users may be asked to present their uOttawa ID.

At the Brian Dickson Law Library, study space is presently limited to Law students and professors.

There are other study spaces available on campus. Find a complete list on the University’s Services and Resources page.

Group study rooms

Group study rooms have a limited capacity of 2 people per room. Book a study room using your uOttawa credentials.

24/7 study space

The 24/7 study spaces and group study rooms formerly available in MRT 022 on the concourse level are now closed. New 24/7 study space will be created next to the Dining Hall (UCU).

All libraries remain closed to members of the general public, including SmartLibrary cardholders.

Computer Access

Use of computers in libraries

Students, professors, staff and alumni can use computers at the Morisset Library and the Health Sciences Library on a first-come, first-served basis. 

Computers for Law students and faculty are available at the Brian Dickson Law Library.

The Library has launched a remote desktop initiative that allows students, professors, staff and alumni to connect to computers on campus and access specialized software and databases previously only available in physical computer labs. Please see "Remote Desktop Access to Specialized Software" below.

Remote Desktop Access to Specialized Software

Accessibility Software

Please visit the Assistive technology page for details on how to securely connect remotely to assistive software online.

Remote Access

In collaboration with IT Services, Telfer, and the Faculty of Engineering, the Library has launched a remote desktop initiative that allows students, professors, and staff to connect to computers on campus and gain access to specialized software and databases typically only available in physical computer labs.

Geographic Information System (GIS) and data analysis software (Morisset Library room 308):

Please visit Computers and technology for full instructions on how to securely gain remote access to the following software installed in MRT 308:

Adobe Acrobat Reader DC, Adobe Digital Editions, Antidote v8, ArcGIS v10.X, ArcGIS Online, ArcGIS Pro, Artstor Offline Image Viewer (OIV) v4.0, Beyond 20/20, Colectica for Excel v5.2, Colectica Reader v5.2 , DLX View and Graph (Haver), GeoSuite 2001, 2006, 2011 and 2016, Google Earth Pro, NVivo v11, Python v2.7, QGIS v2.18, R v3.4.1, RStudio, SAGA GIS v2.3.2, SAS v9.4, SPSS v24, Zotero Standalone

Financial databases and data analysis software (Desmarais Hall Financial Research and Learning Lab):

Please visit Financial Research and Learning Lab for instructions on how to securely gain remote access to the following databases and software installed in DMS 2186:

Bloomberg, Capital IQ, CFMRC/TSX, DataStream, FactSet, Haver Analytics, IBM SPSS Statistics 26, Power BI, R 3.5.3, Rotman Interactive Trader, SDC Platinum, Stata SE 14, thinkorswim, Wharton Research Data Services (WRDS).

Availability of Library Services

Accessibility

Accessibility software is available remotely (see details on our assistive technology page) as well as in MRT-117. Visit the Library Accessibility page for full details on services available for students with disabilities or reach out to us with questions at libadapt@uOttawa.ca.

Ask a Librarian

Our Ask a Librarian chat service continues to be available.

Hours: Fall 2021
(September 7 – December 17, 2021)

Monday – Thursday: 10 am – 10 pm
Friday: 10 a.m. – 5 p.m.
Saturday and Sunday: Noon – 6 p.m.

The service is not available on the following days:

  • October 11, 2021
  • December 18, 2021 to January 9, 2022
Collections (Digital)

Our digital collections are available as usual via Omni.  

To suggest a new digital purchase, please use this form.

Connect from off-campus.

Interlibrary Loan

Interlibrary loan for electronic materials (articles, copies, and book chapters) and physical materials is available. Users may experience longer than usual wait times for physical items. Please contact ILL@uOttawa.ca for any questions.

  • Interlibrary loans will be made available at the service desk.
Research Librarians & Research Guides

Our Research Librarians and their research guides are still available to help! If you’d like to consult one of our Research Librarians, they can be reached by email.

Room Reservations and Events

We are reviewing requests for room reservations that would support research and learning, on a case-by-case basis. All events held in the Library must adhere to the COVID-19 guidelines for safe gatherings on campus. Please visit the Meeting rooms and events page for details on spaces available.

Suggested Resources

As students and faculty move to distance and online learning formats, the Library offers several resources and services that can help.

Content Creation Tools

The library offers a variety of online resources for free to help users be creative with their teaching and learning. To request an account or if you have any questions, contact us.

  • WeVideo is a cloud-based, web video editor that allows users to create engaging videos collaboratively. Available both via web browsers and mobile app.
  • ScreenCast-O-Matic is a screen capture software that can be used to create video from your screen (i.e. short lectures or instructional videos), and allows you to edit and annotate them.
  • ThingLink is digital tool that provides users with the ability to turn any image into an interactive graphic. Create multiple “hot spots” for video, audio or weblinks on specific parts of an image. Available both via web browsers and mobile app.
  • Tiki-Toki is a web-based timeline maker that makes it easy for users to create interactive multimedia timelines in their browsers. Images, text and even videos can be embedded in Tiki-Toki timelines.
  • VideoScribe is a whiteboard video animation software which allows users to create highly dynamic and engaging animation videos on a whiteboard interface.
Distance Teaching and Learning Support

Library staff are available to support distance teaching and learning. Find out how we can help.

Online Video Databases

The Library has over 45,000 online videos available to support course-related instruction across disciplines.

Open Educational Resources (OER)

With courses being offered almost exclusively online, this could be a good time to use open educational resources (OER) to facilitate access to course materials freely, openly and legally. The Library is available to help professors find OER to replace print textbooks and other physical resources, whenever possible.

For assistance in finding suitable OER for your courses, contact reloer@uottawa.ca. Please provide an overview of the topics to be covered in the course and, if applicable, the title of the textbook usually assigned.

Contact Us

General

For general information about the Library and questions about our services, please contact bibliolibrary@uOttawa.ca


Research

For help with research in your discipline, please contact one of our librarians or specialists.

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