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While the Library continues to support the uOttawa community with online services and digital collections, we’re also providing mediated access to our physical collections as well as on-campus services like study space and computer access.
Last updated: April 1st, 2021


Access to the Library’s Physical Collections

While there are currently no plans to reopen the physical stacks for browsing at any of the Library’s locations, we are providing mediated access to our physical collections through the following services.

Contactless Pickup

Items from our collection are available for contactless pickup. Currently, MRT is the only pickup location available. This service is available to faculty, graduate & undergraduate students, post-doctoral fellows, affiliated researchers, staff, and alumni only.


  1. If no digital copy of a title is available, you may place a request for the physical copy in Omni.
    • You will be required to specify a pickup location.
  2. Library staff will retrieve the item, check it out on your behalf, and place it in a self-serve pickup location.
  3. You will receive an automated email notification with information about the pickup process when your item is ready.
    • The pickup areas are in front of the MRT 141 lounge.
    • Books will be placed on shelving and arranged alphabetically using the first letter of your last name and your full student or employee number.
  • Games, videos, technological devices, or other equipment cannot be borrowed.
  • Physical course reserves will not be offered this semester and are thus excluded from this service. Please see “Course Reserves” below for more information.
  • Saint Paul University is excluded from the Library’s contactless pickup service. However, requests to borrow items may still be sent directly to the University of Saint Paul’s Jean-Leon Allie Library and Archives.
Contactless pickup hours :
  • Contactless Pick Up at MRT
    • Tuesday to Saturday: 10 a.m. to 4:30 p.m.
    • Sunday and Monday: Closed
  • Brian Dickson Law Library (FTX), Health Sciences Library (RGN) & Faculty of Education Resource Centre (LMX)
    • Items from the FTX, RGN & LMX collections are available for pick up at MRT.

Please note that items not picked up after 5 business days will be returned to the collection after a 72-hour quarantine.

Health & safety Information
  • To comply with government of Ontario regulations, uOttawa has made a COVID-19 Daily Assessment tool available to students, staff and visitors. Please complete the short questionnaire before coming on campus.
  • All members of the uOttawa community are now required to wear a mask or face covering that securely covers the nose, mouth and chin while in common spaces inside buildings on campus.
  • Accessing and leaving the pick-up area is one-way only.
  • Floor markings, Public Health signage and traffic flow signs will be posted.
  • Only one person at a time is allowed inside the pick-up area.
  • Hand sanitizer will be provided at the entrance and exit.
  • A library employee will be present to monitor the service.

Where only a single chapter of a book, an article from a journal, or microform material is required, we are providing a “scan-on-demand” service. Please note that scanned materials are subject to fair dealing guidelines and that this service is available to faculty, graduate & undergraduate students, post-doctoral fellows, affiliated researchers, staff, and alumni only.

We will contact you by email once materials have been processed.

  1. Find the item you need in Omni.
  2. Click on the link to the Scan-on-Demand form and complete it.
  3. Library staff will retrieve the item, use a digital scanner to create a PDF file of the required section, and email it directly to your uOttawa email address.
  • Only fill out this form if an electronic copy of the material does NOT already exist; this includes material available through the HathiTrust ETAS program.
  • For course reserves scanning requests, please contact
  • For materials located in the Archives and Special Collections unit, please contact
    Returns and Renewals
    • To return borrowed items, please use one of the drop boxes available at the following locations:
      • Morisset (MRT) Library: on the terrace outside the main entrance
      • Lamoureux (LMX) Hall: outside room 203 on the second floor (Faculty of Education Resource Centre) - Temporarily Closed
      • Roger Guindon (RGN) Hall: outside room 1020 (Health Sciences Library).
    • Please note that your items will only be returned to the collection after a 72-hour quarantine. Therefore, there may be a delay before returned items are removed from your account.
    • Many books and materials can be renewed online, though certain exceptions apply. If you are having issues renewing your items, please contact
    • No late fees will be charged to your account until further notice and any overdue fines associated with the closure will be suspended. You can check your account for new return dates.
    • If you have any questions about borrowing, fines, renewals, etc., please contact
    Course Reserves

    As physical course reserves are, by their very nature, high-touch and used frequently by multiple individuals, the Library has determined that it will not be possible to offer this service during the 2021 Spring/Summer and Fall semesters due to health and safety considerations and we will only be offering digital course reserves instead. In combination with our scan-on-demand service, for which we have recently expanded our capacity, we are confident that the digital reserve team will be able to help instructors assemble digital course packs of licensed Library materials ahead of the upcoming session. (For more information on electronic textbooks, please see our Statement on Purchasing eTexbooks.)



    Changes to On-Campus Library Services

    While the Library continues to offer services online, including remote access to specialized software and databases, we’re also providing on-campus services like study spaces and computer workstations for both walk-ins and by reservation. Other study spaces are provided by the university. You can get all the information on the Services and Resources page.

    Individual Study Spaces

    Individual study spaces will be unavailable until further notice.


    Computer Access

    On-site computer workstations will be unavailable for booking until further notice.

    The Library has launched a remote desktop initiative that allows students, professors, and staff to connect to computers on campus and gain access to specialized software and databases typically only available in physical computer labs.

    Please consult the "Remote Desktop Access to Specialized Software" below.

    Remote Desktop Access to Specialized Software

    In collaboration with IT Services, Telfer, and the Faculty of Engineering, the Library has launched a remote desktop initiative that allows students, professors, and staff to connect to computers on campus and gain access to specialized software and databases typically only available in physical computer labs.

    Morisset Library room 308: Geographic Information System (GIS) and data analysis software

    Please visit Computers and technology page for full instructions on how to securely gain remote access to the following software installed in MRT 308:

    Adobe Acrobat Reader DC, Adobe Digital Editions, Antidote v8, ArcGIS v10.X, ArcGIS Online, ArcGIS Pro, Artstor Offline Image Viewer (OIV) v4.0, Beyond 20/20, Colectica for Excel v5.2, Colectica Reader v5.2 , DLX View and Graph (Haver), GeoSuite 2001, 2006, 2011 and 2016, Google Earth Pro, NVivo v11, Python v2.7, QGIS v2.18, R v3.4.1, RStudio, SAGA GIS v2.3.2, SAS v9.4, SPSS v24, Zotero Standalone

    Desmarais Hall Financial Research and Learning Lab: financial databases and data analysis software

    Please visit the Financial Research and Learning Lab page for instructions on how to securely gain remote access to the following databases and software installed in DMS 2186:

    Bloomberg, Capital IQ, CFMRC/TSX, DataStream, FactSet, Haver Analytics, IBM SPSS Statistics 26, Power BI, R 3.5.3, Rotman Interactive Trader, SDC Platinum, Stata SE 14, thinkorswim, Wharton Research Data Services (WRDS).

    Availability of Library Services


    Currently, digitization services are limited. Accessible Content E-portal, the repository of accessible texts, continues to be available to students with print disabilities. Visit the Accessibility page for full details or send questions to

    Ask a Librarian

    Our Ask a Librarian chat service continues to be available. Please see the new schedule for chat service hours.

    Collections (Digital)

    Our digital collections are available as usual via Omni.

    • In addition to the electronic resources already in our collection, several publishers and vendors are extending complimentary access to some COVID19 specific resources. Please note that the Library has not purchased these materials and that access may be terminated by the vendors without warning at any time. As such, we advise that you avoid incorporating these resources into any course materials.
    • There is a uOttawa specific guide to these resources and the International Coalition of Library Consortia (ICOLC) is also gathering many of the offers together in one central location. If you have questions about any of the offers, please get in touch with
    • The Library is also now a member of HathiTrust, a non-profit collaborative of academic and research libraries dedicated to preserving and providing access to millions of digitized items for scholarly research. Library users now have access to more than 6.7 million public domain and Creative Commons-licensed works, including full text downloads, searchable through Omni.
    • To suggest a new digital purchase, please use this form.
    • To connect from off-campus
    Collections (Physical)

    The Library is now providing mediated access to our physical collections through several services available to faculty, graduate & undergraduate students, post-doctoral fellows, affiliated researchers, and staff. For more on these evolving services, please see the "Access to the Library’s Physical Collections" section in the updates above.

    • We are also making use of HathiTrust’s Emergency Temporary Access Service (ETAS) for the duration of the COVID-19 pandemic. This service supports education and research; and access is limited to authorized users of the University of Ottawa. ETAS allows access to HathiTrust’s digitized versions of in-copyright material when print copies of the same items in the Library’s collection are unavailable or restricted due to an emergency. Users will be required to accept the terms of use and work within the provided access limits (read only access, 2 pages at a time, for a 1-hour time frame, with no downloads or printing). As per the terms of agreement with HathiTrust, items available online through ETAS are not eligible for the library’s contactless pick-up service. To use ETAS, simply search for the desired item(s) in Omni and follow the link to HathiTrust, if applicable.
    • Our Research Librarians continue to be available to help find digital content and we can also purchase new electronic materials as well.
    Interlibrary Loan

    Interlibrary loan for electronic materials (articles, copies, and book chapters) continues to be available. As of March 8, 2021, interlibrary loan for physical materials will resume. Users may experience longer than usual wait times for physical items. Please contact for any questions.

    Library Locations and Hours

    InformationLimited services are available at these locations, please consult the Access to the Library’s Physical Collections and Changes to On-Campus Library Services sections above for more information.


    Contactless Pick Up at MRT

    • Tuesday to Saturday: 10 a.m. to 4:30 p.m.
    • Sunday and Monday: Closed

    For more information on these services and how to access them, please consult the “Access to the Library’s Physical Collections” and “Changes to On-Campus Library Services” sections above.


    The Libraries will be closed on the following days:

    • July 2, 2021
    • Canada Day: July 1, 2021
    Printing and Photocopying

    Please note that self-serve printing and photocopying is unavailable due to health and safety considerations; we invite you to use the services of the DocUcentre instead.

    Research Librarians & Research Guides

    Our Research Librarians and their research guides are still available to help! If you’d like to consult one of our Research Librarians, they can be reached by email.

    Room Reservations and Events

    We are not accepting any new room reservations for group study or events until further notice. The Library is, however, providing individual study spaces by reservation. For more information, please consult the "Changes to On-Campus Library Services" section above.

    Suggested Resources

    As students and faculty move to distance and online learning formats, the Library offers several resources and services that can help.

    Content Creation Tools

    The library offers a variety of online resources for free to help users be creative with their teaching and learning. To request an account or if you have any questions, contact us.

    • WeVideo is a cloud-based, web video editor that allows users to create engaging videos collaboratively. Available both via web browsers and mobile app.
    • ScreenCast-O-Matic is a screen capture software that can be used to create video from your screen (i.e. short lectures or instructional videos), and allows you to edit and annotate them.
    • ThingLink is digital tool that provides users with the ability to turn any image into an interactive graphic. Create multiple “hot spots” for video, audio or weblinks on specific parts of an image. Available both via web browsers and mobile app.
    • Tiki-Toki is a web-based timeline maker that makes it easy for users to create interactive multimedia timelines in their browsers. Images, text and even videos can be embedded in Tiki-Toki timelines.
    • VideoScribe is a whiteboard video animation software which allows users to create highly dynamic and engaging animation videos on a whiteboard interface.
    Distance Teaching and Learning Support

    Library staff are available to support distance teaching and learning. Find out how we can help.

    Online Video Databases

    The Library has over 45,000 online videos available to support course-related instruction across disciplines.

    Open Educational Resources (OER)

    With courses being offered almost exclusively online, this could be a good time to use open educational resources (OER) to facilitate access to course materials freely, openly and legally. The Library is available to help professors find OER to replace print textbooks and other physical resources, whenever possible.

    For assistance in finding suitable OER for your courses, contact Please provide an overview of the topics to be covered in the course and, if applicable, the title of the textbook usually assigned.

    Contact Us


    For general information about the Library and questions about our services, please contact


    For help with research in your discipline, please contact one of our librarians or specialists.



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