Borrow and renew

Information

Please note: The library is in the process of upgrading to a new library system. From November 15 to December 15, 2019 you will not be able to place a request on items that are already out on loan. All requests placed before November 15 will remain in effect and will be delivered in the regular time frame. If the item you need is out on loan, we recommend requesting a copy through interlibrary loan.

You will still be able to request material held at off-campus storage.

If you have questions, please contact bibliolibrary@uottawa.ca.

Students, faculty, staff and visitors may borrow books, journals, DVDs and more. You need a valid library card to borrow materials. Cards are not transferable. Privileges vary according to borrower category.

* New policies as of December 10, 2019

Borrowing privileges

Select a category:

Undergraduates

120 days (loan period), 500 items, unlimited renewals

Graduates

120 days (loan period), 500 items, unlimited renewals

Professors

120 days (loan period), 500 items, unlimited renewals

Part-time professors

120 days (loan period), 500 items, unlimited renewals

Research assistants

120 days (loan period), 500 items, unlimited renewals.

Borrowing authorization for teaching and research assistants request form.

Employees

120 days (loan period), 500 items, unlimited renewals

Alumni

28 days (loan period), 15 items, 2 renewals. Read more about our services for alumni and visitors.

Others: Canadian university students, professors or employees

28 days (loan period), 15 items, 2 renewals.Read more about the Canadian University Reciprocal Borrowing Agreement.

Others: SmartLibrary

28 days (loan period), 15 items, 2 renewals  Read more about SmartLibrary.

Exceptions

  • You may borrow most media and equipment for 14 days with one renewal.
  • Current students, faculty and employees may borrow equipment available at the Learning Crossroads (2nd floor) for 7 days.
  • Periodicals, law reports and games can normally be borrowed for 14 days with 2 renewals.

Renewals

Log in to your account to renew your items.

You can renew your items for the same period as the initial loan period. The new due date is calculated from the renewal date and not from the original due date. Due dates will not extend beyond your account's expiry date.

Books can be renewed as long as:

  • No one has requested or recalled them
  • You owe less than $20 in fines and charges

Notices

Courtesy notices are sent by email when:

  • an item you have borrowed is due soon - normally 3 days before an item is due
  • an item you have borrowed is overdue
  • an item you have requested is available to pick up
  • an item you have checked out has been recalled

Students, faculty and staff: notices are emailed to your @uOttawa.ca address. Others: Notices are emailed to the address you entered on your library card application form. You are responsible for returning materials by the due date even if you fail to receive a notice.

Returns

To check the due date for an item, log in to your library account.

During open hours, you may return most borrowed books to any library circulation desk or in the return chute available in each library, as well as in Desmarais Hall, Colonel By Hall and the Social Sciences Building.

After opening hours, items may be placed in the night return chute located outside of the library.

Exceptions: the following materials must be returned directly to the libraries where they were borrowed:

  • Reserve items
  • Journals
  • Non-book items (DVDs, maps, etc.)

Requests

University of Ottawa students, faculty and staff can use Omni to request:

  • Items already on loan
  • Items located at off-site storage facilities
  • Items that are in process

Click on the Request button, enter your information, and choose a pickup location. The item you have requested will be held for you for 7 days after it arrives at the pickup location. Your request may be cancelled if a faculty member requests that we put the item aside for a course.

Users affiliated with the University may also request that an item be transferred from the main campus libraries to the Health Sciences Library, Berkman Library or Saint Paul University Library, or vice versa.

Users not affiliated with the University may request books located at off-site storage facilities. Send your request to bibliolibrary@uottawa.ca.

Recalls

An item can be recalled when another user requests it and it is on extended loan, or overdue. If you have an item for an extended period and are planning to leave the region, make the necessary preparations to be able to comply with any recall during your absence.

  • An item that has been recalled must be returned within 7 days. After 7 days, fines of $4.00/day will be charged. Fines for media and equipment will be assessed at $10.00/day. After 14 days the item will be declared lost.
  • Items declared lost will incur a $125 default replacement charge and a $25 non-refundable administration charge.

Outstanding accounts

Your borrowing privileges will be suspended if there are outstanding charges on your account of $20 or more, if you have a reserve item overdue OR if you have a recalled item that is overdue.

Students: In order to graduate or receive marks or transcripts, you must have no outstanding charges. Unpaid accounts may be referred to a collection agency.

See our rules on overdue and damaged materials.

Acceptable forms of payment

The University of Ottawa Library is officially cashless. In an effort to minimize risk and streamline their transactions, all Library locations accept debit, credit (Visa, Mastercard), cheques, or the uO Flex card as valid methods of payments.

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